Configuration → Message Actions

Created 07 May 2025 • Updated 07 May 2025Updates

Message Actions

Within Aztec POS instructions or messages can be used to define an action that happens in Kitchen iQ, the operator on the POS will use one of the instructional message buttons to perform the action on Kitchen iQ without the need to visit a physical screen.

Adding New Message Actions

Follow these steps to add a new message actions:

  1. Click Add

  2. Select required Action type

    • Take Course off Hold - allows an operator to take a course off hold

    • Prioritise Order - allows an operator to prioritise an order that is not done via an order destination

    • Show All Courses Together - allows an operator to order items on the POS and have them prepared at the same time (ignoring coursing rules), similar to "Ignore Coursing" in order destinations

    • Acknowledge Prep Table Notifications - allows an operator to bump a prep notification

    • Acknowledge Check Table Notifications - allows an operator to bump a check notification

  3. Select any criteria applicable to the action chosen

  4. Enter the Message Text into the value box and press enter to add

    Multiple different text values can be entered against the same rule if required

Field Settings & Information

Message Actions

Message actions enable a Point of Sale terminal to send a predefine message which will complete an action.