Routing Rules

Routing rules control where all product items are sent on their journey through the preparation journey, from the entry point to the exit point and each stage between. Items are routed to stations and can be routed on any number of steps until they reach the exit point.

Single station routing will send the item from one station to another.

Multiple station routing will send the item to 2 or more stations and be recombined as a single item at a given station. This gives viability of items at different stations who might be preparing components parts of the item.

When using multiple item routing the same product name would appear at all stations and it is the operators responsibility to know what part of the item they are preparing

Adding New Routing Rules

Follow these steps to add a new X:

Click Add
Select Entry Point from the From Station drop down, all orders coming into the system need to be identified by selecting Entry Point
Select from the Filter drop down the required filter options, more than one filter can be selected for example you might select a "course of starters" and a "prep stream of cold starters"
- Course
- Order Destination
- Prep Stream
- Terminal Group
- Serving Area
- Station Dish Allocation
Select the required To Station from the drop down

Multiple "To Stations" can be configured if an item is to be sent to more than one station for preparation
Select the required Recombine station from the drop down

The recombine station is only applicable if more than 1 station has been added in the "To Station"
Adjust the routing order as required with the up / down arrow buttons
Continue adding rules so that:
- All items are routed to their correct station in accordance to the onsite operation
- For any rule that has an Entry Point there should be a corresponding rule to move the order to the next station or to an exit point
  - A minimum of 2 rules always required Entry Point to Station and Station to Exit Point
  - Any other number of rules can be added in between
- The order of each rule should be checked
  - As an order enters the system it will check each rule to find a match, the first match based on filter criteria will be actioned
  - If orders are not going to the correct station it likely that the order is wrong and should be adjusted or there is incorrect configuration within channel setup for actionable and excluded stations
Click Save

Load Balancing

For more information on load balancing view the help topics here.

Field Settings & Information

Routing Rules

Routing rules define the order of preparation of items through the onsite journey.

The following table of information describes each of the routing rules fields:

Field	Description
Order	Arrows to re-order the routing rules - when new orders enter or move around the system it works down the list from order 1, when it finds a match it will perform that routing rule and stop
From Station	Drop down to define the "from" station where the rule will start from
Filter	Drop down to define one or more filters that will apply to the rule, for information on each filter type click the type to find out information Course Order Destination Prep Stream Terminal Group Serving Area Station Dish Allocation
To Station	Drop down to define the "to" station where the rule will send the product items to - one or more To Stations can be defined, if more than 1 has been specified the "Recombine" station drop down will become active
Recombine Station	Drop down to define where any orders have been sent to multiple stations the station that will recombine the order into one