Site → General

Created 07 May 2025 • Updated 07 May 2025 • Updates

General

The general settings is the central place for all site based options including:

  • Site Naming Details

  • Configuration Options that can be set on a per site basis

  • Setup & Other Configurations

General Settings Topics

Modify General Settings

Follow these steps to modify general settings:

  1. Adjust settings as required

  2. Click Save

Field Settings & Information

Site Information

Site information holds the general details about the site and linked estate.

The following table of information describes each of the site fields:
Field Description
Name

The name given to the site, imported from Aztec
Group Name

An optional group name to sort sites, when sites are imported from Aztec they will be shown with the Company Name / Area Name
Estate

The display name of the Estate configured by Zonal on initial setup
Kitchen Type

Drop down to define what type is being used:

  • Kitchen iQ (default)

  • Third Party (used when Kitchen iQ is a middle ware application to send data to a third party)

Configuration

Configuration defines the templates and other default options the site will operate with.

The following table of information describes each of the configuration fields:
Field Description
Kitchen Configuration

Drop down to define the configuration applied to the site
Apply Kitchen Configuration at Rollover

Check box to define if a new configuration should only update on rollover time (for example from configuration a to configuration b)

Any changes made to an already assigned configuration will update to the site within a few seconds as long as the server is online
Reminder Configuration

Drop down to define the reminder configuration applied to the site
Background Image

Drop down to define the background image applied to the site, screen overrides can be applied if a different images is required for some locations within the site
Time Format

Drop down to define how any times are displayed on screen 24 hour or AM/PM using 12hr
Remove Wait Time

Check box to define if the remaining time between items with cook times should be observed, when selected the time is ignored and items will appear immediately, if unselected the remaining wait time is still used.

Example:

  • Item 1 - 15 minutes cooking time | Item 2 - 5 minutes cooking time

  • Item 1 displays first and becomes active at 18:00 | Item 2 should be displayed at 18:10 so that both items become ready at 18:15

  • When this setting is disabled item 2 will only display at 18:10

  • When this setting is enabled item 2 will display immediately after item 1 is bumped, even if this is before the end of its normal expected cooking time, this ensures that during preparation process there isn't a delay for items to display
Ticket Order

Drop down to define the order in which tickets are displayed on screen:

  • Bumped or Actioned - tickets are sorted by the most recent action performed

  • Original Entry Time - tickets are sorted by the time they arrived
Touch Screen Buttons Orientation

Drop down to define what orientation touch screen buttons will appear:

  • Horizontal - along the bottom of the channel

  • Vertical - down the right hand side of the screen
Default Bump Bar

Drop down to define which bump bar is used (if custom configurations are applied:

  • None - no default will be applied

  • Selected Custom Bump Bar Configuration - this will apply as the default

Setup

The setup provides the connection information between the configuration and site servers.

The following table of information describes each of the setup fields:
Field Description
Site ID

Unique identifier for the site, typically matching the Site ID in Aztec database
Site Ref

Input to define the site reference, matching the reference configured in Aztec Base Data
Discovery Params

Button to generate new Auth PIN - PINs are assigned on the Kitchen Server during installation so that they link to the correct site and pickup the configuration
Auth PIN PIN Number generated
Auth PIN Expiry Expiry date of the PIN Number

Messaging

Messaging handles the connection between Kitchen iQ and Message hub.

The following table of information describes each of the messaging fields:
Field Description
Message Hub Site Service URL

Input to define the URL of Message Hub site server - message hub site server can be installed on the same machine as Kitchen iQ server

  • Format: http://<IP address>:Port Number

  • Example: http://192.168.1.51:50011
Enable liveRES Tables Alerts

Check box to enable table status updates to Tables, when items are bumped from the serving station the table status in Tables will update

To make use of the table status update alerts additional configuration in Tables | Brand Setup | Configurations | Statuses & Courses | Kitchen iQ tab must be completed

Course Names must match those setup within Courses in the configuration

Delayed Orders

Delayed orders need to be "served or closed" on the Aztec Point of Sale terminal, through the act of bumping the order from the ready to delivered stage can send a serve message back to the terminal to clear the order.

The following table of information describes each of the delayed order fields:
Field Description
Serve Delayed Orders

Check box to define if delayed orders will be served automatically by Kitchen iQ rather than a POS operator having to manually serve them

To make use of the Serve Delayed Order feature Zonal Connect Framework (ZCF) must be installed on the site PC along with a configured Virtual Terminal and necessary Aztec Base Data setup

A front of house employee should be created that has access to all sites that use Kitchen iQ and this feature
ZCF Site Proxy URL

Entry box to define the URL of the Aztec Site PC

  • Format: http://<IP address>:Port Number

  • Example: http://192.168.1.51:50001
POS User ID

Input to define the Aztec POS User ID that will perform the "serve" action

  • Example: 300002000003
iOrder POS Code

Input to define the Virtual Terminal ID that will perform the "server" action

  • Example: 52
Applies to Destinations

Drop down to define which order destinations will be automatically be served automatically