Head Office | Site Master

Created 02 September 2025 • Updated 04 September 2025

User Positions

User positions, while mandatory, are most commonly used when pay rates are assigned to users and when access controls are applied. Positions help determine which users can view others. For example, a manager may be able to see all users, whereas an assistant manager (who also has access to Staff & Security) can only see themselves and any users in positions below them. They would not be able to view users in higher positions.

Navigate to Staff & Security → User Positions

Managing Position Levels

Follow these steps to manage levels:

  1. Click Add

  2. Select a Parent Level Position to add the new level

  3. Click Next

  4. Enter the Name, Description (optional) and Reference (optional only required if importing users)

  5. Click Finish

    The new position will be now displayed in the tree in the list

Reordering Positions

Follow these steps to reorder positions:

  1. Click Reorder

  2. Select an existing Position Level

  3. Click Change Parent or Drag and Drop to the required parent

  4. Choose the new Parent | click Save

  5. Click Save

Removing Positions

Follow these steps to remove user positions:

  1. Select an existing User Position

  2. Click Remove

  3. Click Yes to confirm the removal

    A user position cannot be removed if it is already assigned to any users. The users must be updated before the position can be removed