Head Office | Site Master

Created 02 September 2025 • Updated 04 September 2025

Password Policy

Rules can be configured to define password length, expiry, and change requirements. This page explains how to set up these options.

Password Policy Topics
Navigate to Staff & Security → Configuration → Password Policy

Settings

The following table outlines each setting and its corresponding functionality.

Setting Description Additional Information
Minimum Password Length

The minimum length of passwords

6 - 20 characters can be configured
Maximum Password Length

The maximum length of passwords

6 - 20 characters can be configured
Password Expiry Days

Number of days before the password expires

If the password expiry is set to 0 they will not expire
Password Notification Days

The number of days the user will be prompted that their password will expire

Password expiry days has to be greater than 0 to enable this setting with a minimum of 1 day and a maximum of 14 days

  • It is not possible to set the Password expiry notification to be greater than or equal to the Password Expiry period

  • It is not possible to set the Password expiry period to be less than or equal to the Password Expiry notification

  • To prevent having to change your password on the same day as when it was last changed, it is not possible to set Password expiry to 1 day

Special Characters Required

When enabled special characters will be required in passwords

The following characters can be used:

!"#$%&'()*+,-./:;<=>?@[\]^_`{|}~

If this setting is not enabled special characters can still be used

Password Reuse

When enabled the password reset setting in conjunction with the number of password changes determines how many passwords must be used before the user can then reuse the password again

 
Number of Password Changes

When password reuse is enabled this will default to 24 meaning the previous 24 passwords associated to that user cannot be used again

 
Forgotten Password Hint

Hint text can be displayed prompting a user what they would need to do in the event that they have forgotten their password