Head Office | Site Master

Created 18 August 2025 • Updated 21 August 2025

Manual Activated Promotions

Each promotion will automatically trigger when its activation criteria such as groups, products, quantities, dates, days, and times are met. In some cases, a promotion may only be valid when a POS operator manually applies a specific activation product, often referred to as a trigger product. This can be an additional product, not typically sold in normal operations, added to the promotion setup solely to activate the offer when required.

Examples
  • Special 2 Course Prepaid Meal

  • Loyalty Reward based Promotions

Add Trigger Product & Price

The trigger product will be used on the point of sale to manually activate the promotion.

Navigate to Product Modelling
  • Add a Recipe product that contains no ingredients

    Zonal recommends to add this product to a separate subcategory reserved just for trigger products which might be held within its own product structure hierarchy, however the choice is yours where this is added, click here for more information on managing the product structure
Navigate to Standard Pricing → Price Matrix
  • Add a price of 0.00 to the newly created product

    Any products without a price must be set as 0.00 otherwise the price field is treated unpriced

Add Trigger Product to Promotion

Navigate to Promotions
  • Create a BOGOF or Multi Buy promotion as normal, add a group with quantity of 1 for the trigger product (along with the other required groups and quantities)

  • Add the trigger product to the group

  • Set the Pricing Method (for BOGOF promotions) to be Value Increase - £0

  • Complete the setup of the promotion

Add Trigger Product to Theme

Navigate to Theme Modelling → Themes / Shared Panels
  • Add the trigger product to the required Theme Panel or Shared Panel Design