Hotfixes
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ID | Description | Applies To | Version | Date |
---|---|---|---|---|
623011 |
An issue was found with Aztec Imports from Menu Manager. While importing a file, an incorrect cataloguing of Product references could result in failures for Send to POS and Theme Previews. This was caused by duplicated or incorrect Ingredient Display Order assignments with the products imported resulting in failed theme previews, auto Send to POS and Send to POS at site level. As a result, the imports from Menu Manager into Aztec were failing where historical products needed adjustment to fix comms |
✓ Head Office ✓ Site Master ✕ Site |
3.32.0 | 5 June 2025 |
614937 |
Resolves 602324: If a Sales Area's banded price has been changed to one not previously sent down to Site, then it would not be sending the prices down. This will result in band rendering all changed buttons to have no standard price. |
✓ Head Office ✓ Site Master ✕ Site |
3.32.0 | 1 May 2025 |
632999 |
Resolves: 583865 Error encountered during a comms reconfigure job involving the ac_SalesAreaZcpsPaymentSettings table, and the settings 'Don't send archived site data' or 'Choose earliest date to send' |
✓ Head Office ✓ Site Master ✕ Site |
3.31.1 | 01 August 2025 |
626231 |
Resolves: 626159 Promotions stop firing at site after a comms error. This prevents some table data being added to the site. This hotfix will prevent any further promotions from being deactivated at site due to comms errors. Please note that any promotions already affected will not be fixed with this hotfix |
✓ Head Office ✓ Site Master ✕ Site |
3.31.1 | 23 June 2025 |
620432 |
Resolves: 620434 When attempting to filter by Tags in Product Modelling, if there are a large number of Tags within the Tag group (50+), the filter is not applied and a dialogue ‘Incorrect syntax near ',' ‘ is displayed |
✓ Head Office ✓ Site Master ✕ Site |
3.31.1 | 20 May 2025 |
618607 |
Resolves: 603752 Aztec Import - Exception saving products exception - updating deleted PortionIngredient. This hotfix also superseded the previously released hotfix 594670 and it bundles the following bugs (603752, 603748, 604521) + 594670, 619932 |
✓ Head Office ✓ Site Master ✕ Site |
3.31.1 | 27 June 2025 |
617337 |
Resolves: 617294 "Promotions - Copying a promotion with exceptions fails if all sales areas assigned to an exception are removed on 'Select Sites' wizard page" where Aztec would not allow a Copied promotion to be saved if a Sales Area which had an Exception assigned to it was removed from the Promotion. This hotfix also includes the fixes for and supersedes the following previous Hotfix: 595617 |
✓ Head Office ✓ Site Master ✓ Site |
3.31.1 | 27 June 2025 |
608783 |
Resolves: 602324 If a Sales Area's banded price has been changed to one not previously sent down to Site, then it would not be sending the prices down. This will result in band rendering all changed buttons to have no standard price. |
✓ Head Office ✓ Site Master ✕ Site |
3.31.1 | 10 April 2025 |
604798 |
Resolves: 604466 In Theme Modelling, whenever a button is searched for in the Button Picker, then added to a Site Panel from the list of results, an error would occur and the button would not appear once changes were sent to the till. |
✓ Head Office ✓ Site Master ✓ Site |
3.31.1 | 18 March 2025 |
580767 |
Resolves: 580767 An issue where having an 'Orient BTP-R580II (IP)' printer configured in Site Setup would prevent the use of the 'Send Ticket Images' feature of Theme Modelling at site for other printer types |
✓ Head Office ✓ Site Master ✓ Site |
3.31.0 | 20 May 2025 |
614941 |
Resolves: 573264 An issue identified where a Terminal with a Z9 Device Type is unable to have any Serial peripheral devices added due to no available port numbers |
✓ Head Office ✓ Site Master ✕ Site |
3.31.0 | 22 April 2025 |
604796 |
Resolves: 592527 An issue where a promotion set to trigger only on a specific date/time when Event Pricing is active, would trigger at all times, regardless of the times specified |
✕ Head Office ✓ Site Master ✓ Site |
3.31.0 | 18 March 2025 |
583933 |
Audit Reader would record the EFT Breakdown incorrectly against a Payment in the database if another payment method matched the first 3 letters of the Issuer string that Aztec was looking to match |
✕ Head Office ✓ Site Master ✓ Site |
3.31.0 | 13 January 2025 |
567000 |
Customers have requested the ability to upgrade to the latest version of Apache since performing pen tests. This hotfix will deploy an Apache update to latest version 2.4.62 |
✕ Head Office ✓ Site Master ✓ Site |
3.31.0 | 17 December 2024 |
565473 |
Z9 Tills slow login using Dallas Key when using keyboard interface for data transfer as there is a noticeable delay when authenticating with a Dallas Key. In addition, it includes improvement for Bug 559569: Three recently added fields in Theme Generation sending "F" values to tills when they are not set to True and Bug 557164: Theme preview fails when till has a barcode scanner peripheral configured |
✓ Head Office ✓ Site Master ✓ Site |
3.31.0 | 1 November 2024 |
562090 |
Comms error results when comms read is done between Aztec v3.31.0 Head Office and a lower version site that has some new records in the MessageLine table |
✓ Head Office ✕ Site Master ✕ Site |
3.31.0 | 16 October 2024 |
555254 |
Resolves: 551454 Aztec Stocks - Error in audit when using Holding Zones or Count Locations. Bug found during the calculation of 'TrueRedCost' when attempting to complete a Stock audit resulting in the inability to complete any stocks |
✓ Head Office ✓ Site Master ✓ Site |
3.30.0 | 4 October 2024 |
547975 |
Dimensions Report - New Receipt viewer shows zero values. All accounts showing on open account report show no details |
✓ Head Office ✓ Site Master ✓ Site |
3.30.0 | 30 August 2024 |
543017 |
Hotfix addresses an issue to Multi Touch Terminals. Cannot select mid list items as scroll buttons broken on multi-touch alien terminals e.g. Z9 |
✕ Head Office ✓ Site Master ✓ Site |
3.30.0 | 21 August 2024 |
555250 |
Resolves: 555250 Aztec Stocks - Error in audit when using Holding Zones or Count Locations. Bug found during the calculation of 'TrueRedCost' when attempting to complete a Stock audit resulting in the inability to complete any stocks |
✓ Head Office ✓ Site Master ✓ Site |
3.29.0 | 26 September 2024 |
554229 |
Dimensions Report - New Receipt viewer shows zero values. New receipt viewer on open accounts report showing no detail on any receipt
|
✓ Head Office ✓ Site Master ✓ Site |
3.29.0 | 14 August 2024 |
520271 |
Resolves: 520271 Promotions "End date" cannot be removed |
✓ Head Office ✓ Site Master ✓ Site |
3.29.0 | 12 June 2024 |
520272 |
Resolves: 518362 Tags are not working within button picker |
✓ Head Office ✓ Site Master ✕ Site |
3.29.0 | 11 June 2024 |
515928 |
Resolves: 509599 Detailed corrections report was over inflating correction values |
✓ Head Office ✓ Site Master ✓ Site |
3.29.0 | 10 May 2024 |
520271 |
Resolves: 520201 Promotions "End date" cannot be removed |
✓ Head Office ✓ Site Master ✓ Site |
3.28.0 | 12 June 2024 |
515928 |
Resolves: 509599 Detailed corrections report was over inflating correction values |
✓ Head Office ✓ Site Master ✓ Site |
3.28.0 | 10 May 2024 |
490077 |
Resolves: 446460 All Pinpads to be available for selection on a terminal regardless of configuration within Theme Modelling Pinpad Groups |
✓ Head Office ✓ Site Master ✓ Site |
3.28.0 | 10 May 2024 |
504097 |
Resolves: 482536 Duplicate Exception ID within #PromotionsExceptionTimeCycles table |
✓ Head Office ✓ Site Master ✕ Site |
3.28.0 | 22 March 2024 |
487096 |
Resolves: 486957 Deletion of Print Streams when editing/adding Print Streams |
✓ Head Office ✓ Site Master ✕ Site |
3.28.0 | 7 March 2024 |
495420 |
Resolves: 467202 Promotions and Theme Preview performance issues with Theme Previews sp_TariffPrices and Promotions spRefreshPromotionPrices query optimisation |
✓ Head Office ✓ Site Master ✕ Site |
3.28.0 | 16 February 2024 |
486971 |
Resolves: 484528 Product Modelling (Standard line) cook time not accessible, GUI using calendar instead |
✓ Head Office ✓ Site Master ✕ Site |
3.28.0 | 8 February 2025 |
483079 |
Internal Transfers (Purchasing): Add missing quote to JSON Name value string. Internal transfers if sent via ZCF internal Transfers feature would fail due to the Product names missing the closing " quotes causing an exception within the Internal Transfer's JSON file subsequently causing the transfer to fall back to the original SQL Transfer feature or fail outright if Direct SQL connection is disabled |
✕ Head Office ✓ Site Master ✓ Site |
3.28.0 | 11 January 2024 |
548392 |
Live Data Feed (LDF) Audit trail / polling issues. Transaction sequence numbers containing hyphens and stopping LDF from processing transactions. As a result, a number of sties appearing on comms report. This Hotfix also includes the changes for earlier hotfix 524109 and therefore supersedes it. |
✕ Head Office ✓ Site Master ✓ Site |
3.27.0 | 20 September 2025 |
552662 |
Aztec Comms Read taking between one to three hours to complete. A stored procedure was revised and as a result it is now only fetching the relevant records and comms are completing within minutes. |
✓ Head Office ✓ Site Master ✕ Site |
3.27.0 | 12 September 2025 |
524109 |
Replaces: 497440 MAB LDF Issues - Declined payments stopping LDF from processing transactions. An empty "TransactionSequenceNumber" received from ZCPS would cause LDF to deny audit trail processing for the affected terminal with the following message: "RemoteAuditSubscriber denied processing for device <DeviceId>: There is an error in XML document ()" |
✕ Head Office ✓ Site Master ✓ Site |
3.27.0 | 27 June 2024 |
506699 |
Replaces: 467202 Promotions spRefreshPromotionPrices query optimisation |
✓ Head Office ✓ Site Master ✕ Site |
3.27.0 | 20 June 2024 |
493637 |
Addresses an issue with Apache where customers have requested the ability to upgrade to the latest version of Apache since performing pen tests. This hotfix will deploy an Apache update and version agnostic up to 3.27.0 |
✕ Head Office ✓ Site Master ✓ Site |
3.27.0 | 28 May 2024 |
515928 |
Resolves: 509599 Detailed corrections report was over inflating correction values |
✓ Head Office ✓ Site Master ✓ Site |
3.27.0 | 10 May 2024 |
502728 |
Resolves: 482536 Duplicate Exception ID within #PromotionsExceptionTimeCycles table |
✓ Head Office ✓ Site Master ✕ Site |
3.27.0 | 22 March 2024 |
501444 | Theme Preview XML generation errors post Aztec import | ✓ Head Office ✓ Site Master ✕ Site |
3.27.0 | 15 March 2024 |
491706 |
Resolves: 486957 Deletion of Print Streams when editing/adding Print Streams |
✓ Head Office ✓ Site Master ✕ Site |
3.27.0 | 7 March 2024 |
497440 |
3.27.0 Release installer which as found to have an incorrect version of Live Data Feed (LDF) deployed. |
✕ Head Office ✓ Site Master ✓ Site |
3.27.0 | 27 February 2024 |
467202 |
Promotions and Theme Preview performance issues with Promotions spRefreshPromotionPrices query optimisation |
✓ Head Office ✓ Site Master ✕ Site |
3.27.0 | 16 February 2024 |
482213 |
Internal Transfers (Purchasing): Add missing quote to JSON Name value string. Internal transfers if sent via ZCF internal Transfers feature would fail due to the Product names missing the closing " quotes causing an exception within the Internal Transfer's JSON file subsequently causing the transfer to fall back to the original SQL Transfer feature or fail outright if Direct SQL connection is disabled |
✕ Head Office ✓ Site Master ✓ Site |
3.27.0 | 11 January 2024 |
467268 |
Aztec unable to calculate a new EPoSDeviceID if a Terminal or Server with DeviceID of '32767' is already in the database |
✓ Head Office ✓ Site Master ✕ Site |
3.27.0 | 9 November 2023 |
551091 |
Base Data. Under Site Settings > Customer Prompts tab, ‘Customer prompt for site’ settings value is wiped out when sites were multi selected and unrelated changes were saved. Customer prompt for site when wiped would set as Blank or 'None' |
✓ Head Office ✓ Site Master ✕ Site |
3.26.0 | 10 February 2025 |
564442 | Product export. Fixing a null reference exception occurring when PortionIngredientEntity is null when trying to access the CalculationType property. | ✓ Head Office ✓ Site Master ✕ Site |
3.26.0 | 27 November 2024 |
574267 |
Installations that have SQL Server 2019, where Aztec DB usage can slowdown to a crawl in certain circumstances. This sets the DB compatibility level to 150 (for 2019), and the minimum server memory to 1024. This hotfix is version agnostic but documented in 3.26.0 |
✓ Head Office ✓ Site Master ✓ Site |
3.26.0 | 26 November 2024 |
502326 | Aztec Theme XML generation errors preventing theme updates from being completed | ✓ Head Office ✓ Site Master ✕ Site |
3.26.0 | 29 March 2024 |
491741 |
Resolves: 491735 Attempt to install ZAM in Aztec 3.26.0 environment failing and timing out |
✓ Head Office ✓ Site Master ✓ Site |
3.26.0 | 8 March 2024 |
487088 |
Resolves: 486957 Deletion of Print Streams when editing / adding Print Streams |
✓ Head Office ✓ Site Master ✕ Site |
3.26.0 | 7 March 2024 |
495335 |
Resolves: 467202 Promotions and Theme Preview performance issues with Theme Previews sp_TariffPrices and Promotions spRefreshPromotionPrices query optimisation |
✓ Head Office ✓ Site Master ✕ Site |
3.26.0 | 16 February 2024 |
482205 |
Internal Transfers (Purchasing): Add missing quote to JSON Name value string - A quotation mark was missing from a JSON “Name” value string, causing failures in Internal Transfers |
✕ Head Office ✓ Site Master ✓ Site |
3.26.0 | 21 December 2023 |
468139 |
Adding Multiple MOA Devices Wipes Print Streams - Adding more than one MOA device under 'Base Data > Site > Sales Area', wipes the print streams of current MOA devices |
✓ Head Office ✓ Site Master ✕ Site |
3.26.0 | 24 October 2023 |
451519 | MM Export to Aztec failing - Unable to import if data is already present causing entire import to fail | ✓ Head Office ✓ Site Master ✕ Site |
3.26.0 | 17 August 2023 |
475982 |
Provide the resolution where the ModernAzureEventHub setting for Live Data Feed did not apply to Message Queue configurations resulting in incorrectly formed messages being sent to the configured endpoint. Exceptions: Not to be installed on Aztec installations with Live Data Feed (LDF) where the hotfixes 422089 (3.20.0) and 458456 (3.18.0) have been deployed.
This hotfix is Version Agnostic (up to Aztec 3.25.0) |
✓ Head Office ✓ Site Master ✕ Site |
3.25.0 | 23 May 2024 |
423000 | It was found that when a Pour-My-Beer voucher was issued, a separate bill was added, then the voucher was redeemed, a crash would occur. | ✕ Head Office ✕ Site Master ✓ Site |
3.25.0 | 28 April 2023 |
397009 |
It was found in the field that after completing the EoD workflow that additional (unexplained) float entries were being created. The amounts for the additional entries were identical. This was reported as being an intermittent issue. |
✕ Head Office ✕ Site Master ✓ Site |
3.24.0 | 31 January 2023 |
416449 | Promotions were not triggering after Aztec 3.24.0 upgrade | ✓ Head Office ✓ Site Master ✓ Site |
3.24.0 | 12 April 2023 |
440729 |
Resolves: 415602 Customer is unable to view the Recipe make up report due to a Primary Key error |
✓ Head Office ✓ Site Master ✓ Site |
3.24.0 | 3 July 2023 |
397009 | CommsUpDn: ac_FinanceEntry upSql - temp table defines EditReason field twice causing comms up error. | ✓ Head Office ✓ Site Master ✕ Site |
3.23.0 | 21 November 2022 |
416449 | Promotions were not triggering after Aztec 3.23.0 upgrade | ✓ Head Office ✓ Site Master ✓ Site |
3.23.0 | 12 April 2023 |
503944 |
Resolves: 501444 Aztec Import issue causing Theme XML generation errors to occur. |
✓ Head Office ✓ Site Master ✕ Site |
3.22.0 | 9 May 2024 |
457651 | Stocks to mitigate bad PH Default Included Item data input | ✕ Head Office ✓ Site Master ✓ Site |
3.22.0 | 13 September 2023 |
440729 |
Resolves: 415602 Customer is unable to view the Recipe make up report due to a Primary Key error |
✓ Head Office ✓ Site Master ✓ Site |
3.22.0 | 3 July 2023 |
375070 | CommsUpDn wrong for ac_User | ✓ Head Office ✕ Site Master ✕ Site |
3.22.0 | 20 December 2022 |
584051 | Audit Reader would record the EFT Breakdown incorrectly against a Payment in the database if another payment method matched the first 3 letters of the Issuer string that Aztec was looking to match | ✕ Head Office ✓ Site Master ✓ Site |
3.21.0 | 13 January 2025 |
503548 |
Resolves: 501444 Aztec Import issue causing Theme XML generation errors to occur |
✓ Head Office ✓ Site Master ✕ Site |
3.21.0 | 9 May 2024 |
500650 |
Resolves: 451488 Products lose their price during database maintenance in specific cases and be unsellable. |
✓ Head Office ✓ Site Master ✓ Site |
3.21.0 | 3 May 2024 |
501571 |
Resolves: 467202 Promotions and Theme Preview performance issues with Theme Previews sp_TariffPrices and Promotions spRefreshPromotionPrices query optimisation |
✓ Head Office ✓ Site Master ✕ Site |
3.21.0 | 12 March 2024 |
394806 | Promotions Event Pricing - Group Name only accepts 1 character | ✓ Head Office ✓ Site Master ✓ Site |
3.21.0 | 19 December 2022 |
395042 | Standard Pricing Import - date format errors - Re-release of Hotfix 373877 | ✓ Head Office ✓ Site Master ✕ Site |
3.21.0 | 16 November 2022 |
395502 | Kitchen iQ - Late Ticket Report - NULL LineType | ✓ Head Office ✓ Site Master ✓ Site |
3.21.0 | 11 November 2022 |
373881 | Exception Wizard Search Buttons are Inactive | ✓ Head Office ✓ Site Master ✓ Site |
3.21.0 | 29 September 2022 |
373877 | Price Bands Import (from Excel) has Date Format errors | ✓ Head Office ✓ Site Master ✕ Site |
3.21.0 | 28 September 2022 |
373883 | Staff & Security: Users cannot search Areas or Sites using the filter function in add new user/modify existing user location access permissions wizards | ✓ Head Office ✓ Site Master ✕ Site |
3.21.0 | 13 September 2022 |
357913 | Error when reordering Promotion List grid | ✓ Head Office ✓ Site Master ✓ Site |
3.21.0 | 6 September 2022 |
352991 | Variable Seconds Delay When Adding Ingredient/Portion in Product Modelling | ✓ Head Office ✓ Site Master ✕ Site |
3.21.0 | 6 September 2022 |
361125 | RestService error when attempting CLM operation | ✕ Head Office ✓ Site Master ✓ Site |
3.21.0 | 20 July 2022 |
355665 | Aztec Rest Service not populating cashback amount and folio indexes | ✕ Head Office ✓ Site Master ✓ Site |
3.21.0 | 29 June 2022 |
344678 | Menu Manager import updates were not included in Aztec 3.21.0 | ✓ Head Office ✓ Site Master ✕ Site |
3.21.0 | 22 April 2022 |
562602 |
Include Z9 Tills as a terminal type, enable Admargin to be used on the new terminal type, to enable Prompt to Print for Customer EFT vouchers and Z9 Tills login when using Dallas Key. This supersedes previous hotfixes 410015, 447365 and 521657 and requires 538542 |
✓ Head Office ✓ Site Master ✓ Site |
3.20.0 | 17 October 2024 |
538542 | Backport to 3.20.0 Backport the FoH aspects of the Z9 Till type to allow the Z9 Hardware to be able to use the AdMargin program as well as accept the Z9 EPOSModels generated on BoH. This hotfix supersedes earlier released hotfix 465865 |
3.20.0 | 2 September 2024 | |
540405 | Backport to 3.20.0 Support for Z9 till type – Add settings for Z9 till type available for configuration within Theme Modelling and the SP T-Gem. |
3.20.0 | 29 July 2024 | |
521655 | Backport to 3.20.0 Support for Z9 till type – Add settings for Z9 till type available for configuration within Theme Modelling and the SP T-Gem |
3.20.0 | 13 June 2024 | |
413438 | Dimensions reporting does not update the correct information with some custom Power BI reports | ✓ Head Office ✓ Site Master ✓ Site |
3.20.0 | 17 May 2024 |
502763 | Tellermate cash devices have replaced hardware utilising chipsets and are now unable to receive counts into Finance module | ✕ Head Office ✓ Site Master ✓ Site |
3.20.0 | 24 April 2024 |
497619 |
Resolves: 467202 Promotions and Theme Preview performance issues with Theme Previews sp_TariffPrices and Promotions spRefreshPromotionPrices query optimisation |
✓ Head Office ✓ Site Master ✕ Site |
3.20.0 | 28 February 2024 |
460429 |
Resolves: 355664 Loyalty Voucher issues on iServes - A bug was introduced by hotfix 355664 causing a CLM Transaction Declined error when trying to process loyalty vouchers via iServe. This was due to an incorrect dll assembly being referenced. Supersedes Hotfix 355664 |
✕ Head Office ✓ Site Master ✓ Site |
3.20.0 | 26 October 2023 |
465865 | Font of Scrolling Message on Graphical Customer Display Too Small to Read - A Bug was introduced by faulty 'memory leak fix' (Around Aztec 3.13.0) which caused Scrolling Text on Graphical Customer Displays to display in a much smaller font | ✕ Head Office ✓ Site Master ✓ Site |
3.20.0 | 24 October 2023 |
447365 |
Prompt to Print Payment Slip - re-enable prompt to print in theme generation Hotfix 447365 should only be deployed after Hotfix 410015 |
✕ Head Office ✓ Site Master ✓ Site |
3.20.0 | 1 September 2023 |
417582 | Backport to 3.20.0 BNPP Ordering and Refund Service – BNPP Ordering and Refund Service for Live Data Feed to support failed transactions being held in a queue for reattempts to send until the configured Live Data feed endpoint is reachable from the main Aztec PC |
3.20.0 | 27 July 2023 | |
380297 | Improvements to hard deleting promotions on large customer datasets. | ✓ Head Office ✓ Site Master ✓ Site |
3.20.0 | 3 July 2023 |
415602 |
Resolves: 440729 Customer is unable to view the Recipe make up report due to a Primary Key error |
✓ Head Office ✓ Site Master ✓ Site |
3.20.0 | 3 July 2023 |
355175 | Backport to 3.20.0 Minor Ingredients – Technical changes to ensure that the minor ingredients changes are implemented to requirement |
3.20.0 | 3 May 2023 | |
194105 | EFT Transaction auditing improvements – Improvements to the way that EFT transactions are audited in order to address observed performance issues | 3.20.0 | ||
406473 |
EFT Receipts & Prompts – Improvements have been made to the control that users have over whether a receipt is printed when recalling EFT transactions, to address the fact that a prompt is always displayed which was introducing extra time to customers’ user journeys.
|
3.20.0 | ||
382124 |
Promotional footer not printed if pay by EFT print data sent on progress message. It was found that in some cases, the timing of messages sent to the printers would cause the promotional footer not to print, specifically when EFT payment was used |
✕ Head Office ✓ Site Master ✓ Site |
3.20.0 | 8 February 2023 |
378362 | Add Minor Ingredients functionality into Aztec 3.20 | ✕ Head Office ✕ Site Master ✓ Site |
3.20.0 | 21 December 2022 |
355664 | Aztec Rest Service not populating cashback amount and folio indexes | ✕ Head Office ✓ Site Master ✓ Site |
3.20.0 | 29 June 2022 |
565890 |
Preview XML generation failed "Line 14058 Parent tag ID 95 is not among the open tags". A Send to POS error related to button security data is caused by an SQL flaw that removes parent button security data, but not its 'child' days/times valid data. Therefore the table containing the data to be converted to XML has a child element for the button, but not its parent element, resulting in the xml conversion error |
✕ Head Office ✓ Site Master ✓ Site |
3.19.0 |
10 February 2025 |