How To - Using the Table Plan on the POS
There are three ways of accessing a table information on the POS
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the standard Aztec table plan
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the enhanced iZone Table Plan
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the iZone Table Plan in List format.
Aztec Table Plan
From a user’s perspective, the operation of the Aztec table plan is essentially unchanged, however as a customer is assigned to a particular table or items are rung up on an associated account, this data is communicated to Tables in real time.
Pinch and zoom functionality allows users to enlarge certain areas of the table plan when required
iZone Table Plan
POS users with access to the iZone Table Plan have much greater control over customer tables. The iZone Table Plan closely mimics the Tables application, allowing users to seat walk-in customers quickly and easily, and view and update the status of a customer table.
The POS rendered table plan always displays the guest queue on the left-hand side.
The Guest Summary cannot be viewed from the POS rendered table plan, so even when the Guest Summary preference has been set, the Guest Queue will be displayed.
To use the iZone Table Plan:
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Select the iZone Table Plan button from the POS.
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The Guest Queue is displayed on the left hand side of the screen, with the table plan on the right.
- Select the required sales area (Room) by touching the box in the top-right of the screen.
- Choose from the list of available options.
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Select a customer from the Guest Queue and then select the required table to seat the customer.
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If you need to move a customer, select the table to display the options box.
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Select Unseat to return the customer to the Guest Queue and then re-seat the customer as described previously, selecting the new table.
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When selecting an active table in the iZone Table Plan on the Aztec POS, users retain the same controls over table status as in the Tables application itself.
Tables is fully integrated with Aztec, so changes made on the POS are updated in real-time in Tables and vice versa. For example, if a table is split in Aztec, Tables will separate the account into two separate accounts and display the revised details on the table plan.
iZone Table Plan in List format
POS users with access to the iZone Table Plan in List format can view a list of the site’s tables, displayed in alphanumeric order. Tables displays up to 6 tabs, each containing a maximum of 80 tables.
Assigned tables are red and available tables are blue.
Select one of the occupied tables to display the table information window:
From this box users can set or clear the bus and set the customer as Out or Out + Clear.
The box in the bottom-left displays the status icon (if defined) and the background colour reflects the current status or course (the colour defined for the highest priority status or course is displayed).
Also displayed is the time the customer arrived on-site, the customer’s name (or Walk-In if no customer name is entered) and the number of covers.
If split accounts exist on a table, each account will be displayed separately (up to a maximum of three accounts).
If an empty table is selected, you will be able to set or clear the bus: