How To - Aztec POS Integration


When Aztec POS integration is enabled for your company, information is shared in real-time between Aztec, the POS and Tables. This means that as changes are made on the POS, the information is automatically updated in real-time in Tables and vice versa. The following scenarios are examples of how POS Integration will work in your company:


  • When you seat a guest on tables, a new account will be opened on Aztec POS on the corresponding table in Aztec

    • If a table is split in Aztec, Tables will show two guests seated on the table

    • If a guest is seated on a joined table in Tables or if they are seated across multiple tables, Aztec will show the account to be assigned to the lowest numbered table in that group.

    • If a deposit has been taken for the guest, you will be prompted to Seat and redeem the deposit or seat without redeeming the deposit.

  • When you open an account in Aztec and assign the account to a table, Aztec automatically creates a walkin customer on that table in Tables. If a name is given for the account in Aztec, that name will be transferred automatically to Tables.

  • If a walk-in customer is seated on the PoS and then it is discovered that the customer actually had a booking, the booking details can be merged into the open account.
    To do this on the PC, click and drag the booking over the top of the table number and click Merge.

    To do this on a tablet, select the guest on the guest queue/guest summary, select the table, and select merge from the pop over.



  • When Mains Away is configured in Aztec for your company, when items are rung up on the POS terminal that belong to the Mains course, the user can press the Mains Away POS button to update the course in Tables. The Mains Away function is enabled at brand level.

  • When you print a bill in Aztec, the status will automatically change to Bill Printed in Tables

  • When you pay a bill in Aztec, the status will automatically change to Bill Paid in Tables

  • You can set up Tables to change the table course status to match the latest ordered course in Aztec; this is most useful for coffees or desserts that are usually served quickly after the order is taken.

  • From the guest context menu, it is possible to view what has been ordered on each table from the host app. Select Order from the guest menu on the table planning tab.