How To - Pre-Orders

Here are the steps to set up pre-orders in Events Admin:

1. Create a Menu with Pre-Order Enabled:

   1. Go to the Menus section and edit the menu you want to enable pre-orders for.

   2. In the Pre-Order tab, toggle the Enable Pre-Order option.

2. Configure Pre-Order Settings:

   1. Set the Pre-Order Open Date and Pre-Order Close Date.

      This determines the window when customers can submit their pre-orders.

   2. (Optional) Create a custom Pre-Order Email Template.

      This email can be sent to customers to remind them about the pre-order.

3. Link Pre-Order Menus:

   1. - In the Available Pre-Order Menus section, select the menus you want to make available for pre-ordering.

   2. Customers will be able to choose from these pre-order menu options.

4. Enable Pre-Order for an Occasion:

   1. Go to the Occasions section and edit the occasion you want to require pre-orders for.

   2. In the Menu Selection area, check the Require Menu Selection box.

      This will force customers to select a menu when booking this occasion.

5. Set Pre-Order Schedules:

   1. In the occasion's Schedule section, configure the pre-order open and close dates.

      This determines the window when customers must submit their pre-orders for that booking.

6. Monitor and Manage Pre-Orders:

   1. In the Bookings Host platform, you can view the pre-order details for each booking.

   2. You can also generate a Pre-Order Report to see all the items ordered and the quantities.

The key benefits of pre-orders include:

• Improved operational planning for your kitchen and staff

• Reduced risk of last-minute changes or no-shows

• Enhanced customer experience by providing menu choices upfront

By setting up pre-orders in the booking system, you can streamline your operations and deliver a more tailored experience for your customers