How To - Reconciling Invoices

The below steps document how to manage unreconciled invoices, which includes Disputed Invoices and Pending Credit Requests.

Reconciliation is an irreversible process so total accuracy is required or this could have a negative impact on finances

1. Select Unreconciled from the homepage








2. All Unreconciled invoices are displayed.
3. To view the detail, select the required Order Reference








4. The below details this invoice is unable to be Reconciled. Now, select the Billing tab









5. This informs us that there is a Pending Credit Request.

6. If the Request is fully credited, this invoice will auto reconcile itself. If the request is partially accepted or rejected, you would need to manually reconcile this invoice.








7. This invoice gives the functionality for us to manually Reconcile Order. We can see that the credit request was rejected by the supplier therefore we will not be receiving a credit and would need to Reconcile Order and accept the financial loss.
8. Select Reconcile Order







9. The following warning message will be displayed; select Yes to confirm







10. Each time an invoice is Manually or Automatically reconciled this will be reflected within the Unreconciled and Disputed invoices on the homepage